Sales in France, Luxembourg, Germany, Belgium, Portugal and Switzerland. Prices in euros. The displayed price is the price you pay.
Last updated: 6 October 2026.
These terms govern sales by Soniel Paris on sonielparis.fr. The publisher’s details are set out in the legal notice. By placing an order, you accept them.
1. Products and prices
The product descriptions describe the clothing on offer. Photos are for illustrative purposes. The displayed price, in euros, is the price payable to Soniel. Where a price is crossed out, it is the previous price. The price shown alongside it is the price you pay.
Soniel Paris does not have a VAT number. Soniel does not charge VAT.
2. Order
Your order is placed once payment has been accepted. You will receive a confirmation email. If payment fails, no amount will be charged and nothing will be dispatched.
Soniel may refuse an order in the event of an obvious pricing error, an item being out of stock or suspected fraud. Any amount already collected will then be refunded.
3. Delivery
The shop delivers exclusively to France, Luxembourg, Germany, Belgium, Portugal and Switzerland. The estimated total delivery time is 9–27 calendar days from payment.
- Processing: 1 to 2 days.
- Transit: 8 to 25 days after dispatch.
- Free delivery to these five countries, with no minimum spend.
Import charges associated with your order are invoiced to and paid by our supplier, using its IOSS number. You have nothing to pay on delivery: no customs duties, no import VAT and no customs clearance fees. If a carrier nevertheless asks you for such a payment, contact us at info@sonielparis.fr with your order number.
4. Returns
You have 30 days from receipt to request an exchange or a goodwill return. The item must be returned in its original condition, unworn and with its labels.
Email info@sonielparis.fr with your order number before returning the parcel. The return procedure will be confirmed after verification.
The product price will be refunded to the same payment method after the item has been received and checked. The original delivery costs will only be refunded if required by law. Return costs are your responsibility, unless the item is faulty or not as described.
5. Cancellation
As long as the parcel has not been dispatched, you can request cancellation at info@sonielparis.fr. The amount paid will be refunded to the same payment method. Once the parcel is in transit, the return will be handled under section 4.
6. Payment
Payment is processed by Shopify Payments, PayPal or Apple Pay, depending on the options offered at checkout. Soniel does not store your card number.
7. Contact
Questions: info@sonielparis.fr. We generally reply within 24 to 48 working hours.